Shipping policy

RCJ LUXE Shipping Policy

UK DELIVERY

RCJ LUXE currently offers delivery throughout the United Kingdom.

Standard Delivery – £4.99
Estimated delivery time: 3–5 business days.

Express Delivery – £6.99
Estimated delivery time: 1–2 business days.

FREE Standard Delivery
We offer FREE standard UK delivery on orders over £100.

ORDER PROCESSING

Orders are processed before dispatch. You will receive confirmation once your order has been dispatched.

Orders placed on weekends or UK bank holidays may begin processing on the next working day.

DELIVERY TIMES

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, severe weather or periods of high demand.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery details, please contact us as soon as possible at contact@rcjluxe.co.uk. We cannot guarantee that an address can be changed once an order has been dispatched.

TRACKING

Where tracking is available, tracking information will be provided once your order has been dispatched.

DELAYED OR MISSING ORDERS

If your order has not arrived within the expected delivery period, please contact us at contact@rcjluxe.co.uk with your order number so that we can investigate.

INTERNATIONAL DELIVERY

International delivery is not currently available. If international shipping is introduced in the future, the available destinations, delivery charges and estimated delivery times will be shown at checkout.